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I haven't received my Fitbit Ionic refund

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Hello! I was advised by Fitbit community to apply for refund, related to Iconic device. However, refund was not processed. 

Please, advise ASAP.

All requirements for refund has been already fulfilled.

Regards,

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Thanks for getting back to us @Petrozja. I'm sorry to hear that your Fitbit Ionic refund was not processed. I'll be happy to assist.

I sent you a PM  with information. 

I wanted to let you know that I'm going to close this thread to keep the community organized and prevent any confusion.

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Thanks for getting back to us @Petrozja. I'm sorry to hear that your Fitbit Ionic refund was not processed. I'll be happy to assist.

I sent you a PM  with information. 

I wanted to let you know that I'm going to close this thread to keep the community organized and prevent any confusion.

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