Dear Fitbit Support/Customer Service,
I am writing to follow up on the status of my refunds for the Fitbit Ionic recall program. I correctly registered three devices for the recall—one in January, one in May, and one in June of this year. However, I have yet to receive any of the corresponding refunds.
I would appreciate an update on the processing of these claims and any information regarding the expected timeline for resolution.
Thank you for your attention to this matter.
