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I haven’t received my Fitbit Ionic refund

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sleipnir

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Dear Fitbit Support/Customer Service,

I am writing to follow up on the status of my refunds for the Fitbit Ionic recall program. I correctly registered three devices for the recall—one in January, one in May, and one in June of this year. However, I have yet to receive any of the corresponding refunds.

I would appreciate an update on the processing of these claims and any information regarding the expected timeline for resolution.

Thank you for your attention to this matter.

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AndreaFitbit

Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more

38181 2078 6454

Welcome to the Fitbit Community, @sleipnir. I'm sorry to hear that you haven't received your Fitbit Ionic refunds.

I sent you a PM in order to continue assisting you.

I wanted to let you know that I'm going to close this thread to keep the community organized and prevent any confusion.

Andrea | Community Moderator, Fitbitp>

Visit our Discussions board where you can share your experiences, meet people and create new topics.

Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂

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AndreaFitbit

Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more

38181 2078 6454

Welcome to the Fitbit Community, @sleipnir. I'm sorry to hear that you haven't received your Fitbit Ionic refunds.

I sent you a PM in order to continue assisting you.

I wanted to let you know that I'm going to close this thread to keep the community organized and prevent any confusion.

Andrea | Community Moderator, Fitbitp>

Visit our Discussions board where you can share your experiences, meet people and create new topics.

Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂

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