05-31-2018 21:58
05-31-2018 21:58
I am no longer able to receive text or phone notifications on my ionic. I have looked at all the post and none of the fixes suggested work. I have a Samsung S8. This is very frustrating. Any recommendations on how to fix this?
05-31-2018 23:36
05-31-2018 23:36
Hi @FLCT.
Have you tried all the troubleshooting instructions in the help article? It's worth taking a look incase you may have missed something.
06-01-2018 00:58
06-01-2018 00:58
Are you able to see notifications on the lock screen of the phone?
And have you checked the ionic?
Hold the left button
Swipe left.
Is notifications turned on?
06-01-2018 05:14
06-01-2018 05:14
My notifications is turned on on the ionic. I can't see the messages on a locked screen but as soon as I unlockit I can swipe down and see the messages. I can hear the notification alert and see the light when I receive a new message when the screen is locked.
06-01-2018 05:49
06-01-2018 05:49
06-01-2018 14:06
06-01-2018 14:06
I'm glad you got them working.
Just a quick not about iOS and Android, if notifications do not pop up on the lock screen .Fitbit says that they will not be sent to the tracker.