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I still have not received Fitbit Ionic's refund

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‎03-05-2025 09:44 - last edited on ‎03-05-2025 15:27 by Fitbit Moderator

‎03-05-2025 09:44 - last edited on ‎03-05-2025 15:27 by Fitbit Moderator

I sent my watch in last year .. I would like a replacement since I have not received the refund..who do I have to talk to the recall center has no answers 

 

Moderator Edit: Clarified subject.

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‎03-06-2025 08:57

‎03-06-2025 08:57

Welcome to the Fitbit Community, @Robman810. I'm sorry to hear that you haven't received your Fitbit Ionic's recall refund and that the recall center has no answers. I'll be happy to assist.

I was able to review your case and it still under consultation. Our team will get in touch with you when they have more information. 

I wanted to let you know that I'm going to close this thread to keep the community organized and prevent any confusion.

Andrea | Community Moderator, Fitbitp>

Visit our Discussions board where you can share your experiences, meet people and create new topics.

Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂

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1 REPLY 1

‎03-06-2025 08:57

‎03-06-2025 08:57

Welcome to the Fitbit Community, @Robman810. I'm sorry to hear that you haven't received your Fitbit Ionic's recall refund and that the recall center has no answers. I'll be happy to assist.

I was able to review your case and it still under consultation. Our team will get in touch with you when they have more information. 

I wanted to let you know that I'm going to close this thread to keep the community organized and prevent any confusion.

Andrea | Community Moderator, Fitbitp>

Visit our Discussions board where you can share your experiences, meet people and create new topics.

Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
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