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IONIC dont vibrate anymore for any of the notifications

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‎12-30-2018 00:44

‎12-30-2018 00:44

I got IONIC 2 weeks back. All was working fine till it auto upgraded to new firmware 33.1.30. 

Its not (Vibrate) responding for my Alarm, 1 hour Steps notification. 

 

I went through forum seems few got similar issue and got the product replaced. 

 

I tried restarting the watch by holding the left and bottom right key for 10 seconds, didnt work out.

Tried resetting to factory settings, by Settings -> About -> Factory Reset. This didnt work out too.

 

Kindly advice for the fix

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4 REPLIES 4

‎12-30-2018 12:46

‎12-30-2018 12:46

Is the device you are trying to sync to a supported device?

 

 

 https://www.fitbit.com/devices

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‎12-30-2018 22:21

In response to SunsetRunner

‎12-30-2018 22:21

Yup Android and Windows 10

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‎12-30-2018 23:34

In response to LostANDfound

‎12-30-2018 23:34

Goodbye Fitbit, I would like to say I had a good time with the ionic, but that would be an outright lie.  Since you have no desire to fix simple things to please the costumer I am taking my business elsewhere. (Samsung seems like a good place) .  Thanks for making me late countless times, and the missed test messages due to your terrible vibration settings, or lack of.  You truly are a bad company.  Waste of my time and money.  I will tell anyone who wants a good watch, or any watch for that matter, never to get a Fitbit...

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‎12-30-2018 23:37

In response to SunsetRunner

‎12-30-2018 23:37

Sell it fast and get a Samsung
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