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Iconic sync issues

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‎10-09-2017 07:42

‎10-09-2017 07:42

Is anyone else having sync issues with the Iconic and the S8+ ?

I have tried to sync with an old account a new account, restarted the iconic and my phone, unpaired the watch, uninstalled and reinstalled the fitbit app, tried syncing with wifi and without... don't know what else to do. ANY help is appreciated.

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‎10-11-2017 01:18

‎10-11-2017 01:18

Awesome troubleshooting

 
Feel free to clear the Fitbit App cache on the phone, all your data stays intact, the fitbit app will recreate the cache when syncing with your account.
 
Sometimes installing new app updates over existing ones, while using the cache for the previous app version(s).. can cause bugs / glitches.. like a app not loading, or crashing..
 
Check out the Android Central Article (Credit to author's of the website / article):
 
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