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Incorrect date and time

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‎07-03-2019 10:14 - last edited on ‎07-09-2019 15:24 by Fitbit Moderator

‎07-03-2019 10:14 - last edited on ‎07-09-2019 15:24 by Fitbit Moderator

Won’t calibrate correct date and time 

 

Moderator edit: Subject for clarity 

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2 REPLIES 2

‎07-03-2019 11:13

‎07-03-2019 11:13

It will get them from phone as soon as it syncs.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎07-09-2019 15:27

In response to JohnnyRow

‎07-09-2019 15:27

Hello @120752 welcome to the Community forums, it's a pleasure to provide you with assistance regarding your concern. My apologies for the delay in responding your post.

 

I'd like to share with you that your Fitbit Ionic use your mobile device information to display the date and time, therefore and just as @JohnnyRow stated, once you complete the syncing procedure your Fitbit will display the correct date and time. Also, this may be fixed by updating the time zone setting in your Personal Settings. For step-by-step instructions, please check this help article.

Let me know if you have any additional questions, I'll be around. 

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