12-10-2017 22:04
12-10-2017 22:04
So my fitbit Ionic of which have fully updated its firmware continuously counts steps.
1. While riding my bike (may count thousands of steps during a 3 mile ride)
2. While watching my Ionic sit on my desk idle doing nothing withing 20 minutes will count hundreds of steps at a time.
3. Normal walking seems to work as expected.
4. While charging it counts a large number of steps.
Currently this device is somewhat broken. I'd strongly recommend against it until they fix it. My Charge 2 still works fine.
12-11-2017 01:51
12-11-2017 01:51
Return it and hope the replacement is works.
12-11-2017 12:57
12-11-2017 12:57
I have a similar issue. It just happened last night. I've done resets, factory resets, unpairing, etc. I'm losing hope... :'(
12-11-2017 13:56
12-11-2017 13:56
All,
I messaged fitbit on FB, they connected me to support. Support took a look at what was happening (meaning my stats of steps taken on odd hours). My Ionic is being replaced. I strongly suggest if you have the similar issue take similar steps.