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Ionic Adidas' treadmill not tracking distance

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‎06-15-2020 11:01 - last edited on ‎06-17-2020 13:22 by Fitbit Moderator

‎06-15-2020 11:01 - last edited on ‎06-17-2020 13:22 by Fitbit Moderator

Before yesterday it would show mileage under my treadmill run now it’s just showing time. Done the latest update yesterday and it has been crap since. I try to run 100 miles a month and live by my Ionic and now it’s not working properly. Anyone else notice this problem 

 

Moderator Edit: Clarified subject

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‎06-17-2020 13:21

‎06-17-2020 13:21

@AngieMck36 It's nice to see you on the Community. Thanks for the details mentioned. 

 

Usually when activities don't have distance on its summary, it's because it has been tracked using SmartTrack. This feature will auto recognize your activities but it won't include distance on its summary. 

 

Please let me know if it was auto recognized and you edited the name after it or if you manually started the activity using the exercise app on your watch. 

 

I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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