12-09-2019 12:26
12-09-2019 12:26
I bought an Ionic earlier this year. It has been totally awesome with it's recording and stats. I have only had to charge it every week. However, yesteday I found it dead and the battery at 0% so it stayed on charge for a few hours until it was back at 100%.
This morning I went to check the time and once again it is at 0%.
Is this a known problem? Should I return it??
12-09-2019 13:00
12-09-2019 13:00
I have been having issues for over a month. Nothing with the battery until today. Charged it to 100% before bed and at 1:00 pm it's at 69%.
I would call Fitbit and see what they say. I've had Fitbits for 2.5 years and never had battery issues. The one I have now is a replacement to my other 2 year old Ionic and it's 10 days old.
12-09-2019 14:10
12-09-2019 14:10
Return it immediately! I have had this happen to 2 Ionics. So far customer care is not helping replace it. This watch is a throwaway. I am sorry I got one for my son in law and told my brother in law to get his.