help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Ionic Battery Not Holding a Charge after latest update

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-26-2020 22:37 - last edited on ‎11-27-2020 14:16 by Fitbit Moderator

‎11-26-2020 22:37 - last edited on ‎11-27-2020 14:16 by Fitbit Moderator

In the past couple of weeks (perhaps since the last software update), my Ionic battery charge only seems to last one day.  Very frustrating.  I've tried restarting several times.  Still problematic.

 

Moderator Edit: Clarified subject

Best Answer
0 Votes
1 REPLY 1

‎11-27-2020 14:21

‎11-27-2020 14:21

@AllStarKimberly A warm welcome to the Fitbit Community. Thank you for the troubleshooting tried prior to posting. 

 

I see where your disappointment is coming from. I'd like you to confirm that you're following this procedure to fully charge your watch and then check these tips that can help you extend your Fitbit Ionic's battery life. 

 

Let me know how it goes. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


Best Answer
0 Votes