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Ionic Bricked

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‎01-23-2020 13:58 - last edited on ‎01-24-2020 12:53 by Fitbit Moderator

‎01-23-2020 13:58 - last edited on ‎01-24-2020 12:53 by Fitbit Moderator

Anyone have a suggestion how to deal with this? Ionic working one day, completely bricked the next. The standard instructions for the thousands of people dealing with this problem don't work for me either. I keep asking for advice but for some reason the company keeps deleting my comments. Help friends!

 

Moderator edit: Updated subject for clarity 

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5 REPLIES 5

‎01-23-2020 14:34

‎01-23-2020 14:34

Why not contact support use the help link at the top of the forum

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎01-23-2020 14:52

In response to WendyB

‎01-23-2020 14:52

I have. 

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‎01-24-2020 13:21 - edited ‎01-24-2020 13:21

‎01-24-2020 13:21 - edited ‎01-24-2020 13:21

@gmeu123 It's nice to see you on the Community. Thanks for the troubleshooting tried and the details mentioned. 

 

@WendyB Thanks for your advice. 

 

I've shared your post with our Support team and they've mentioned you already have a case with them, please continue the communication through email, they will continue assisting you. 

 

Regarding the posts that are removed from the Community, you should receive a PM with the explanation about why it was removed. 

 

I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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‎01-24-2020 21:15

In response to SilviaFitbit

‎01-24-2020 21:15

After a firmware update my ionic became bricked. It won't reset or anything, I wonder how often this happens. It has been like this for a month and a half. I do miss it

 

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‎01-25-2020 16:57

In response to SunsetRunner

‎01-25-2020 16:57

@SunsetRunner Welcome to the Community. Thanks for the details mentioned and the troubleshooting tried. 

 

In this case, I've shared your post with our Support team and they will continue assisting you through email. 

 

I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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