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Ionic: Difficulties with notifications and charging it

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‎05-07-2019 09:17 - last edited on ‎05-08-2019 12:09 by Fitbit Moderator

‎05-07-2019 09:17 - last edited on ‎05-08-2019 12:09 by Fitbit Moderator

So ive had two ionics so far, the first one would connect to anything, so they sent me a new one, 7 months later and im having issues again. Old notifications keep popping up repeatedly, it wont charge unless i reset it and so on. i may try the versa next and if that doesnt work im giving up on fitbit.

 

Moderator edit: Subject for clarity 

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‎05-08-2019 12:08 - edited ‎05-08-2019 12:08

‎05-08-2019 12:08 - edited ‎05-08-2019 12:08

Hello @WolfofAndals thank you for bringing this to my attention, it's nice to see you again participating in our forums. I'm here to check your difficulties.

 

Thanks for troubleshooting this uncommon behavior prior posting. As it turns out, upon reviewing your post I was notified by our Support team that they already provided you with assistance regarding your difficulties. Therefore, if you have any additional questions or want more information about their conclusion, I suggest you to get in touch with them again to receive further assistance. 

 

I'll be here if you need anything else Smiley Happy

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