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Ionic Display Showing White Lines

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‎02-16-2019 19:36 - last edited on ‎02-17-2019 06:26 by Moderator Alum

‎02-16-2019 19:36 - last edited on ‎02-17-2019 06:26 by Moderator Alum

My ionic screen is glitching. The display does not show all the way and there are vertical white lines across the center & it keeps switching between time, heartrate, steps, floors, & the fitbit logo. I got this as a gift in August 2018. I've tried resetting it several times

 

Moderator Edit: Updated Subject for Clarity

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2 REPLIES 2

‎02-17-2019 06:25

‎02-17-2019 06:25

@MikeSwae Welcome to the Fitbit forums! Thanks for taking the time to share the situation you are experiencing with Ionic's display.

 

By any chance, have you tried changing the clock face on your watch? This could help you out with this.

 

If that doesn't do the trick; please share a picture with me showing those lines so I can take a close look at tit and keep helping you out!

 

Keep me posted! Smiley Happy

Santi | Community Moderator, Fitbit

Like my response? Vote for it! Also, accept as solution!
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‎06-17-2019 22:28

In response to SantiR

‎06-17-2019 22:28

Hi Santi,

I am having the same problem. I tried restarting several times, changing the clock face, everything. Can you please help me out too? Thanks!

From,

William

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