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Ionic Exercise

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‎01-13-2019 17:11

‎01-13-2019 17:11

Several times after starting my exercise app on my fit ionic it seems to stop and go back to the home clock screen .  and I have to start the tracking over.  any solutions to this problem?

 

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‎01-13-2019 17:49

‎01-13-2019 17:49

@anc12 wrote:

Several times after starting my exercise app on my fit ionic it seems to stop and go back to the home clock screen .  and I have to start the tracking over.  any solutions to this problem?

 

Yep is a very common problem posted on this Forum.  So would def call Tech Support right away.  Do all their troubleshooting protocols.  If still not working properly they normally will offer you a replacement device. 

 

My first Ionic did that and was deemed “defective” and was immediately replaced.  Many have followed my advice and since received replacements.  Number is linked below.  Let me know you make out.  Number is noted below for you.

Vote if this helps you at all and Vote if this is a solution to your issue [Current Leader in Ionic Forum with 15 Solutions + Thumbs Up 92]
Really there is no need to suffer in Frustration - simply call Tech Support at 877-623-4997 and get your Ionic replaced right now while you can
Many have followed this straightforward advice and now have a replacement Ionic - we all should have “zero tolerance” for any defective Ionic
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‎01-13-2019 17:53

In response to Whistler888

‎01-13-2019 17:53

Sorry I do not see the number below 

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‎01-13-2019 18:03

In response to anc12

‎01-13-2019 18:03

@anc12 wrote:

Sorry I do not see the number below 

Hi.  Should be linked directly in my sig below my post.  But it is 8776234997.  Also added a screenshot for you and everyone else in this Forum.  Hopefully this post will not be taken down like many others have been.  Good luck with it.

21D2A2E6-2404-4264-A240-990407456D44.png

Vote if this helps you at all and Vote if this is a solution to your issue [Current Leader in Ionic Forum with 15 Solutions + Thumbs Up 92]
Really there is no need to suffer in Frustration - simply call Tech Support at 877-623-4997 and get your Ionic replaced right now while you can
Many have followed this straightforward advice and now have a replacement Ionic - we all should have “zero tolerance” for any defective Ionic
Best Answer
0 Votes