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Ionic Failed Display

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‎11-11-2021 18:36 - last edited on ‎11-13-2021 13:24 by Fitbit Moderator

‎11-11-2021 18:36 - last edited on ‎11-13-2021 13:24 by Fitbit Moderator

The display progressively started failing and now it has many vertical lines that are sometimes green and sometimes red.  It is very dark and I can't read anything on the screen anymore. I followed some other instructions to factory reset and it didn't help. The watch itself still works but the display does not. I saw 1 or 2 other users with the same issue but no resolution. 

 

 

Moderator edit: updated subject for clarity. 

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‎11-13-2021 13:27 - last edited on ‎10-15-2023 08:17 by Fitbit Moderator

‎11-13-2021 13:27 - last edited on ‎10-15-2023 08:17 by Fitbit Moderator

Welcome to the Fitbit Community, @Mastard. Thank you for letting us know that you have tried a factory reset to fix your Ionic display.

The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

Andrea | Community Moderator, Fitbitp>

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Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
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