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Ionic Fitbit Today app doesn't have sleep available as an option in settings

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‎01-07-2019 16:03

‎01-07-2019 16:03

I have a brand new Ionic. The Fitbit Today app doesn't have "sleep" as one of the 7 options that I can select in the settings. Is there something I am missing? It is my understanding that sleep could be displayed on the Ionic without having to refer my phone app. I only see the following stat options:

1. core stats

2. hourly steps

3. heart rate

4. exercise

5. water

6. food

7. weight

8. badges

Thanks in advance for any assistance!

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5 REPLIES 5

‎01-07-2019 20:22

‎01-07-2019 20:22

Welcome to the forums!

 

No your not missing anything. Its not even in the list to add. I do not know why it was left out.

 

Look around the forums and join in on some of the discussions! Lot's going on!
Hope to see you around!

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

‎01-07-2019 21:22

‎01-07-2019 21:22

“Is there something I am missing? It is my understanding that sleep could be displayed on the Ionic without having to refer my phone app.”

 

My watch shows Sleep data.  No need to refer to the phone app.  Call Tech Support and they should be able to resolve this for you.

Vote if this helps you at all and Vote if this is a solution to your issue [Current Leader in Ionic Forum with 15 Solutions + Thumbs Up 92]
Really there is no need to suffer in Frustration - simply call Tech Support at 877-623-4997 and get your Ionic replaced right now while you can
Many have followed this straightforward advice and now have a replacement Ionic - we all should have “zero tolerance” for any defective Ionic
Best Answer

‎01-08-2019 03:22

‎01-08-2019 03:22

do you have a specific clockface???

 

if yes,  try to install a fitbit clockface, and maybe it can solved your problem...

 

check it and let us know the result!!!

Best Answer

‎01-08-2019 04:05

In response to Whistler888

‎01-08-2019 04:05

Thanks all! I guess you have to actually use the sleep function before it is available on the device, ie. I went to bed and when I woke up my sleep had been tracked on my Fitbit device and now it appears as an option in the Fitbit Today app. It was already “checked off” as a stat too. 

Thanks again for everyone’s help

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0 Votes

‎01-08-2019 04:07

In response to Whistler888

‎01-08-2019 04:07

Thanks all! I guess you have to actually use the sleep function before it is available on the device, ie. I went to bed and when I woke up my sleep had been tracked on my Fitbit device and now it appears as an option in the Fitbit Today app. It was already “checked off” as a stat too. 

 

Best Answer
0 Votes