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Ionic Frozen

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My Ionic freezes, won't keep time, and won't sync with my phone or reset. Unfortunately, Fitbit is not being a help because their site for help leads to just some weird log in thing. How can I get this thing to start working again or send it in for service, or something?

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@thelasterd  If you have not done so, I would suggest giving your Ionic a couple of reboots This link should help

 

If that does not help you must contact Customer support for further assistance you can use the link here to do so. 

 

 

Tony | UK

Ionic, Versa 2, Charge 3 SE, Aria 2, Flyer, Note 9, Android 8.1, Windows 10

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