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Ionic GPS inaccuracies

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‎08-02-2019 16:54

‎08-02-2019 16:54

My wife and I have both have the Ionic. We will go for a walk and start tracking the exercise via Walk exercise at the same time.  At the end however, the distance is off by sometimes as much as 4/10’a of a mile (her’s always longer.)

 

How is it possible that these are off by so much of both are connected to GPS?

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‎08-02-2019 17:35

‎08-02-2019 17:35

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The GPS on the watch is very inaccurate. My workaround for the past two years has been to use my phone to record outdoor walks. Now they tell me I can't record my heart rate that way anymore -- even though it has always worked. I think this is ridiculous.  Not all their trackers have GPS -- so if they have removed the ability to track HR while using your phone to record outdoor activity I will buying an Apple Watch.  It was bad enough that it couldn't provide accurate stats when on  treadmill--I am completely disgusted by Fitbit and their consistently poor customer support. It's like they don't even want my business -- and I have always been an enthusiastic customer and even convinced other people to buy Fitbit. No more! Is there a Fitbit rep who can justify removing the only reliable way to track runs and activity with both HR and GPS data? 

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