Ionic GPS only connects at 1 minute

[PGWGregJoe]

My ionic won't connect to the GPS until I run for 1 minute. It used to connect to GPS before I started my run (usually). It is nominally searching, but no matter how long i wait, it never connects before I start.  And at that point, it always connects when my running time hits 1:00 minute but not before.  Also, it has stopped uploading data to Strava, so I don't even know if the GPS is tracking.

[Odyssey13]

Hi @PGWGregJoe  March 2, 2022 the Ionic was voluntarily recalled. There is no support for it now. Click to learn about it.

[AndreaFitbit · Accepted solution]

Welcome to the Fitbit Community, @PGWGregJoe. I'm sorry to hear that your Fitbit Ionic GPS only connects at 1 minute. 

As @Odyssey13, mentioned, Ionic has voluntarily been recalled and we're no longer providing support for this device. Please contact our team for more information about Ionic refund, visit our web page at help.fitbit.com/ionic. 

I wanted to let you know that I'm going to close this thread to keep the community organized and prevent any confusion.