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Ionic: Monitor colour wears off

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‎04-27-2019 07:12 - last edited on ‎04-28-2019 12:11 by Fitbit Moderator

‎04-27-2019 07:12 - last edited on ‎04-28-2019 12:11 by Fitbit Moderator

Barely 10 months after getting my blue/gold Ionic replacement (screen died, sync stopped), I'm really pleased with the reliability of the unit.

 

But, I'm shocked how the gold colour has started to wear off so quickly, leaving the silver colour showing underneath. It makes the Ionic look really cheap and nasty as a result, when I used to be proud of it. Factory fault or cutting corners?

 

Moderator edit: Subject for clarity and format 

 

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‎04-28-2019 12:23

‎04-28-2019 12:23

Hello! @Nobblytanner I'm happy to see you again participating in our forums. Let me help you out with your Ionic device, 

 

Thanks for letting me know that you're satisfied with your Ionic device. I've contacted our Support team on your behalf to receive further assistance with your Fitbit because your concern can't be resolved with any troubleshooting step I can provide to you. Therefore, I recommend you to keep an eye to your email for their contact, they'll be contacting you soon.

 

In the meantime, let me know if I can do anything for you.

Best Answer