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Ionic Not Syncing with iPhone 7 Plus

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‎01-03-2018 10:32 - last edited on ‎01-04-2018 07:26 by Moderator Alum

‎01-03-2018 10:32 - last edited on ‎01-04-2018 07:26 by Moderator Alum

My fitbit ionic is no longer connecting with my iPhone 7plus. The last sync was on 1/1/18.  Please help!

 

Moderator Edit: Updated Subject for Clarity

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‎01-04-2018 07:25

‎01-04-2018 07:25

@Nim3 Welcome to the Fitbit Community! Are you still experiencing this? 

 

Make sure you have iOS 10 or newer for your Ionic to sync with the Fitbit App.

 

Also, please try these syncing troubleshooting steps for iOS devices. I'm sure you will find this helpful. This has helped other users in the past.

 

Hope this helps. Let me know how it goes! Smiley Happy

Santi | Community Moderator, Fitbit

Like my response? Vote for it! Also, accept as solution!
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