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Ionic Not Working

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‎04-23-2020 10:30

‎04-23-2020 10:30

Only 5 weeks old.

screen frozen

hard reset performed and now frozen again, app blank, won’t pair.

cannot get a response from Fitbit support.

anyone help please?

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2 REPLIES 2

‎04-23-2020 11:01

‎04-23-2020 11:01

How do you do a hard reset. Mine is 2 days old. Stopped working, won’t charge.

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‎04-23-2020 12:53

In response to JonJoeJak

‎04-23-2020 12:53

Hi,

press all 3 buttons until Fitbit logo disappears and then let go of the bottom right.

Can you get in touch with anyone at Fitbit?

they are ignoring my emails?

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