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Ionic Syncing

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‎03-27-2019 15:07

‎03-27-2019 15:07

Hi,

 

I am trying to sync my fitbit to an android app on my black berry.  Each time I go through the set-up device option on the app and go through the stages, it just reverts me back to the settings page, where I have to select set-up device again.

 

The app finds my Ionic, then four digits appear on my watch which I put in on my phone, it says connecting, and then goes straight back to the settings page with the watch not synced, leaving me the option to set up a device again.

 

I have tried restarting both the app and the watch - not worked.

I have tried uninstalling the app, reinstalling - not worked.

I have tried turning my blue-tooth on and off - not worked.

 

Please help

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‎03-27-2019 15:16

‎03-27-2019 15:16

Hi @Luke1412, can you please give us the specs for the Blackberry?

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!
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