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Ionic Watch cannot even turn on or charged

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‎02-10-2018 18:48

‎02-10-2018 18:48

The watch was working fine as per normal yesterday but today it just went dead when I woke up and cannot even charge at all. No lights at the back when charging. Any advice on how to relive the watch. I got this last December.

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1 BEST ANSWER

Accepted Solutions

‎02-10-2018 20:07

‎02-10-2018 20:07

Try a restart. Do it at least 3 times.

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

If that doesn't help Contact Support.
http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

View best answer in original post

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2 REPLIES 2

‎02-10-2018 20:07

‎02-10-2018 20:07

Try a restart. Do it at least 3 times.

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

If that doesn't help Contact Support.
http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

‎02-10-2018 21:44

In response to WendyB

‎02-10-2018 21:44

Thank you! It works now after the restart.

Sent from my iPhone
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