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Ionic Wont connect to my phone or my computer

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I got my Ionic to listen to music while I run. Despite creating Deezer and Pandora accounts, I still cannot I use the following computers/phone:

 

MacBook Pro running El Capitan

Pixel 2

Pixelbook

 

I know fitbit for some reason has no interest in ever working with Google products, which is a huge let down. 

 

My phone will randomly connect and update my watch but very rarely.

 

My ionic will also not connect to my MacBook. I tried plugging it in via the charging cable provided and it tells me to turn on my Bluetooth. I can connect any other device to my MacBook bluetooth but the ionic will not show up. I also cannot do anything via WiFi with my Ionic because apparently I can only adjust wifi connections via the mobile app which on my pixel will never load and I just get the loading wheel of death. Is using this ionic hopeless for anything other than HR and steps? This is my first fitbit product and it had been a huge disappointment, especially for the price I paid. 

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Oh and before i get the standard "restart everything" reply, I have done it multiple times. I have also created premium Deezer and Pandora accounts which will not transfer over to my watch. 

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