08-28-2017 09:11
08-28-2017 09:11
Will the Ionic have XL (greater than 8.1") wrist bands available like the Alta HR?
08-28-2017 09:40
08-28-2017 09:40
Will come with a small & large set included to start @BigReb77, even accessory styles limit to 8.1 inches.
Large: 6.7" to 8.1" circumference
Small: 5.5" to 6.7" circumferenceDon't forget the "features and suggestions" section to make your voice heard - never too early to start.
WmChapman | TX
Ionic, Versa, Blaze, Surge, Charge 2, 3 SE, AltaHR, Flex2, Ace, Aria, iPhoneXR "Every fitbit counts"
Be sure to visit Fitbit help if more help is needed.
08-28-2017 11:22
08-28-2017 11:22
When I bought my Surge, I had the option (albeit on backorder) to get an XL wristband. My wrist measures greater than 9 inches around. Are there plans to release Ionic with larger sizes?
08-30-2017 06:44
08-30-2017 06:44
Same here. I have a 9.1" wrist circumference, and would like to update to the Ionic. I've sent them an email asking about an XL band, and will let you know what reply I get.
08-30-2017 07:08
08-30-2017 07:08
Hey folks! There is a feature suggestion for Ionic XL bands that I would recommend you all go ahead and vote for (if you haven't already) - https://community.fitbit.com/t5/Feature-Suggestions/Ionic-XL-Bands/idi-p/2163398
I voted for it too, since I think it's important.
08-30-2017 07:16 - edited 08-30-2017 07:17
08-30-2017 07:16 - edited 08-30-2017 07:17
My husband wants to upgrade to the Ionic. Currently wears the Surge XL. I really hope this will become an option. Unfortunately there is no way to try it on unless you purchase it.
I will follow the link and vote. Thx!
08-30-2017 10:34
08-30-2017 10:34
Hi everyone -- Ionic is not available in XL as we designed the Ionic large band so it meets the needs of most wrist sizes, including someone who previously might have been an XL.
08-30-2017 11:17
08-30-2017 11:17
I printed out the Ionic size guide and tried to get it around my wrist. The ends would not meet.
08-31-2017 00:54
08-31-2017 00:54
The L band does not cover the same size as the XL band on the Blaze, which accommodates up to 9.3" inch wrists. Once again, we see a manufacturer cutting out a part of their customer base at a time when even Apple have realised they can increase sales by producing at least one XL band.
I suppose the only workaround for people like me is to cannibalise the small band that comes in the box, by cutting the buckle part of the band to a length and width that will allow us to use it as an extender.
08-31-2017
05:19
- last edited on
08-31-2017
11:18
by
ErickFitbit
08-31-2017
05:19
- last edited on
08-31-2017
11:18
by
ErickFitbit
Oh, and the reply from Fitbit Support....
Hi Paul,
We hope you're doing wonderful today, and we're more than glad to address your inquiry regarding the sizing of our Fitbit Ionic. Your clarity and satisfaction remain our top priorities.
It's exciting for us knowing you're interested in our latest watch, the Fitbit Ionic. In regard to your question, after carefully researching, we found that large bands comfortably cover the needs of those who purchased extra large bands. Fitbit Ionic comes in size small and large, however, the design of the large bands for Fitbit Ionic was created in a way that would fit most wrist sizes, including those who previously used an XL band.
Paul, we remain at your disposal if you have any other question or concern, do not hesitate to let us know.
Sincerely,
Fitbit Team
Moderator edit: removed personal info
08-31-2017 13:25
08-31-2017 13:25
Lol. That makes no sense.
I don't even need a xl band and this irritates me.
It does not fit most people who need xl bands if it doesn't go above 8.1in.
Why is it it so hard to make a additional band in a longer size ? Even if it was a accessory only purchase. It's better then nothing
09-02-2017 11:53
09-02-2017 11:53
How is a band at 8.1 max supposed to fit what a band at 8.1-9.3 fits ?
Must be some new math.
Offer an XL and I will order one.
If not I guess it is an Apple.
09-02-2017 12:52
09-02-2017 12:52
09-04-2017 16:54
09-04-2017 16:54
This is unexceptable, I guess fitbit only want skinny people buying this NEW product. For this price, I can buy an Apple watch with twice the features.
09-05-2017 05:19 - edited 12-23-2017 05:57
09-05-2017 05:19 - edited 12-23-2017 05:57
There will be third party bands available. Just give it a little time.
Edited to add: I just checked Amazon. Third party bands for the Ionic are available now.
09-05-2017 05:30
09-05-2017 05:30
I have difficulty imagining wrists that big. My problem is the other end of the scale. I only just fit a small band done up to the last hole lol. I thinknthe Ionic will look HUGE on me. But I am sorley tempted! 🤣
Helen | Western Australia
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09-06-2017 05:11
09-06-2017 05:11
What a bummer. I also printed out the sizing tool and it doesn't come close to meeting in the center. I have the XL Charge 2 and love it was hoping to move to the ionic, but I guess not, again a bummer.
09-06-2017 05:34
09-06-2017 05:34
@supps wrote:What a bummer. I also printed out the sizing tool and it doesn't come close to meeting in the center. I have the XL Charge 2 and love it was hoping to move to the ionic, but I guess not, again a bummer.
Just give it a month or two, there were aftermarket bands for the Blaze available shortly after it was released, I expect nothing less for the Ionic.
09-11-2017 15:05
09-11-2017 15:05
The band is 8.1 where a xl is 9.3 inches. So what you're saying is not true.
09-11-2017 17:01
09-11-2017 17:01
Assuming the bands are interchangeable, why not buy a third party band at less than half the price? I also have large wrists and am wearing an Alta HR...with a third party band and it works just fine.
Kristen | USA Cruising through the Lifestyle Forums
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