Ionic and female health tracking

[Sdean16]

Will the ionic have a firmware update to allow female health tracking and quick reply text messages? Or are those just going to be happening on the versa? 

[Giampi71]

Yes definitely.It is confirmed by Fitbit (you can go to the Fitbit Store and make a comparison between Ionic and Versa, you will see Female tracking appears on both of them)

[Sdean16]

Thanks! Does anyone know when that update will be coming out? All I see is "coming soon". 

[SantiR · Accepted solution]

@Sdean16 Welcome to the Fitbit Community! Thanks for your interest in the Female Health Tracking and other features coming soon on Fitbit.

The Female Health Tracking feature will be available in Spring 2018 for Versa and Ionic. Please check the official announcement here for more details. 

Regarding the preset texts functionality; I don't have much information about it or when it is going to be released. The information I was able to get is the one on the Feature Suggestions Board in which the idea is showing as "Under Consideration". Please stay tuned on there for any updates about this. 

@Giampi71 Thanks for your great help on this thread!

Hope this helps. See you around! 

[nclemente]

Has their been any update to this? Also is it a different release on Android than iOS? I got a firmware update but still no female tracking. 

[blu-steel]

I am not sure but both my wife an I got the female tracking 2 days ago after updating the IOS app. 

[Aerinndis]

I am having trouble updating my cycles on the desktop application. It says an error occurred. Also I was wondering will this function be available on the mobile app?

[Sdean16]

All I've seen so far is that it is coming May 2018 and I'm sure they will be releasing in waves instead of everyone getting it at once. I got a notification for a firmware update this morning and I now have quick reply messages (although now I no longer get text notifications at all on my Ionic) but still no female health tracking 😞 I have an Andriod phone

[AndieJ]

I was able to load the Female Health Tracking to the dashboard on my desktop application.  How do I add it to my Mobile dashboard or is that not released yet?

[nclemente]

Yes!! I got it!

Moderator Edit: Personal Info Removed

[WendyB]

@AndieJ on the mobile dashboard scroll down until you see edit. Once there tap on the female tracking tile and then tap done and it will add it

[AndieJ]

Tried the edit button already.  No new tiles show up.  Just lets me move around the ones that were already there.

[AndieJ]

finally uninstalled app and reinstalled it and now it is showing up

[SantiR]

Hello everyone! Thanks for you continuous participation on this thread regarding the Female Health Tracking tile. Thanks for sharing the workarounds that has helped you out with this.

To find the tile, if you haven't done so already, please update the Fitbit app to its latest version. Please take a look at this article to check what's the last Fitbit app versions for your platform.

Hope this helps. Keep me posted! 

[AndieJ]

I was already on the latest version. I just uninstalled the app and reinstalled it and all was good the tile showed up. Think it may have something rlto do with new phone  Samsung s9+. Some of the new Fitbit stuff does not act right without an uninstall and reinstall. Had to do that numerous times to get notifications to work. That is the breaks with the newest phone. Bugs r ro n expected. I'm a digger. Will try thing I know how to do to fix a problem. 


Andie Johnson
Sent from my Verizon, Samsung Galaxy smartphone

[Fourhaynes4]

I have tried checking my firmware, but the version my app says and the options on your link are totally different. My app says 27.32.10.15, but the link says things like 2.7, or 2.72. I don't know if I am looking at the right thing or not. I also do see a way to update the firmware.

[SantiR]

@AndieJ Thanks for your reply and for providing the workaround that helped you out. 

Yes, the Samsung S9+ is still an unsupported device. However, once it becomes fully supported all the features will work great. 

@Fourhaynes4 Welcome to the Fitbit Community! Thanks for your question regarding the versions you have found.

Version 27.32.10.15 refers to the firmware version of your Ionic. Version 2.72, on the other hand, refers to the version of the Fitbit app.

Make sure you have the latest version of both and update that firmware.

Keep me posted! 

[MoJoz]

I have a Samsung Note 8 and Fitbit says my version is up to date but the tile is not available to add. Thoughts? Thanks 

[SantiR]

@MoJoz Welcome to the Fitbit Community! Thanks for posting the situation you are experiencing with the Female Health Tile not showing on the app.

Please try uninstalling the app and then re installing it. This has helped other users in the past. The tile should appear after doing this.

Hope this helps. Let me know how it goes! 

[MoJoz]

It worked!!!!

Thank you!!!! That should be added to the email that goes out to let people know about the new feature.

Appreciate the quick response and useful information 🙂