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Ionic and music cpntrol

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‎06-03-2018 08:54

‎06-03-2018 08:54

I've noticed several threads on the Ionic and Versa boards where tgettracker is not able to control the music player while headphones are connected to the phone. 

 

I generally use the car radio to control the music. last week i tried the ionic. With OS 1 i was able to control music from my wrist while the phone was connected to the car radio. Last week i could not get the ionic to see the phone. Simply turning off the radio allowed it to connect and music was easily controlled. 

 

Today i tried a Bluetooth speaker with the phone, and the ionic refused to connect to the phone for music control. 

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5 REPLIES 5

‎06-08-2018 09:09

‎06-08-2018 09:09

It's great to see you around @Rich_Laue! 

 

As a first step I recommend performing the restart, if you're still getting trouble you can take a look at the the steps listed on the How do I control music with my Fitbit device? article. 

 

Let me know how it goes! 

Magin | Community Moderator, Fitbit

If you find something helpful, give it a vote and don't forget to mark it as an Accepted Solution!

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‎06-08-2018 13:03

In response to MaginB

‎06-08-2018 13:03

Just an update. today i opened the music control screen on the Ionic. The controls popped up with the music title being displayed. 

Now i turned on the Bluetooth speaker, yes the Ionic was able to connect. 

20 minutes later i was still able to control the music on the phone from my wrist. 

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‎06-09-2018 06:50

In response to Rich_Laue

‎06-09-2018 06:50

Hi there @Rich_Laue! 

 

Thanks for the update, let me know if you need further assistance I'll be around!  

 

Catch you later! 

Magin | Community Moderator, Fitbit

If you find something helpful, give it a vote and don't forget to mark it as an Accepted Solution!

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‎07-05-2018 07:27

In response to Rich_Laue

‎07-05-2018 07:27

So...the Ionic needs to be the only Bluetooth connection to the phone or needs to connect prior to a speaker or ? I have spent a few hours trying to get this expensive watch to perform a simple task (control music playing via my phone) and have yet to actually accomplish it. Despite all the boards and questions I have read and steps I have tried, I have never gotten a screen on the Ionic devoted to what music my phone was playing with controls to change it. About as close I have come is accessing the notification from the music player and sometimes being able to change the song from there. Please advise any help. Thanks

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‎07-05-2018 07:34

In response to Hengstone

‎07-05-2018 07:34

After the OS 2.1 update that seems to be the case for me. 

With the previous OS versions I had no problems. 

However im not sure if it was caused by the firmware or the app update. My Fitbit app updates at least once a week, sometimes twice. I'm running the beta version. 

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