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Ionic and windows 7 for music

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‎12-30-2017 07:38

‎12-30-2017 07:38

I am trying to work out how to download music onto the new Ionic with a W7 PC but when I try and do this, the only version that seems to be compatible is the fitbit connect app, this requires a dongle which didn't come with the Ionic so can you please help

thanks, John

Best Answer
4 REPLIES 4

‎12-30-2017 07:49

‎12-30-2017 07:49

I'm not sure if you read this link or not, but I'm including it for you in any event:

https://community.fitbit.com/t5/Ionic/Transferring-Personal-Music-to-Ionic/m-p/2215544/thread-id/289...

 

Good Luck and hope things work out for you!

 

Community Council Member

Gunny | Richmond, VA (USA)

Ionic Adidas Edition, Versa Special Edition, Aria 2 & Flyer | iPhone & Windows 10

Take a look at the Fitbit Help site for further Assistance & Information.

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0 Votes

‎07-08-2018 06:03

In response to GySgt_Seidell

‎07-08-2018 06:03

This is only for Windows 10.  What about Windows 7????

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‎12-28-2018 01:41

‎12-28-2018 01:41

I need help transferring music from Windows 7 to my new iconic please.The Fitbit desktop app I downloaded doesn't let me choose Ionic.

Best Answer

‎12-28-2018 06:24

In response to moowright

‎12-28-2018 06:24

@moowright wrote:

I need help transferring music from Windows 7 to my new iconic please.The Fitbit desktop app I downloaded doesn't let me choose Ionic.

Note the requirements:

 

Requirements

  • Windows 10 (PC) or Mac computer 
  • Wi-Fi capable computer: Must be able to connect to the Internet via Wi-Fi (direct ethernet connections will not work)
  • Must connect to a 2.4GHz frequency network (5 GHz frequency is not supported)
  • Fitbit Connect Software (Win10/Mac) must be installed
  • Ionic battery life must be above 40% to transfer music (Keeping Ionic charging during this process is recommended)
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