04-16-2018 12:45
04-16-2018 12:45
I've had my Ionic, after the software update, die twice. Both times the watch was charged to 100%, verified before leaving the house, and both times the watch died about 2 hours later in the middle of exercise/activity. The only odd thing about the two meltdowns was that in both cases I let the watch "auto detect" my activity instead of selecting an exercise from the watch and formally/manually starting the activity.
I've turned off all of the "auto" settings for recognizing activity, and hope that it corrects the issue, but asking here to see if anyone else is encountering this.
04-16-2018 13:34
04-16-2018 13:34
This shouldn't happen at all. Have you tried a restart on the fitbit?
If that doesn't work, I would suggest reaching out to support.
04-16-2018 13:58
04-16-2018 13:58
Yeah, I've reset/restarted the watch several times.
On to support.
05-23-2018 08:25
05-23-2018 08:25
Did you have any luck resolving this issue?
my ionic has started doing this - three times in the last 2 days from fully charged to dead within a few hours? No different use on my end?