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Ionic battery dying very fast and screen black

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‎09-17-2021 15:50 - edited ‎09-17-2021 18:38

‎09-17-2021 15:50 - edited ‎09-17-2021 18:38

Woke up on Wednesday morning to black screen and my ionic battery dead. It keeps counting steps and sensors are working cannot reset or factory reset. No screen information and barely a vibration. 
Fitbit support is Great! I contacted them thrugh the app and my fitbit is getting replaced. Thank you!

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‎09-18-2021 09:41

‎09-18-2021 09:41

@Paulinski Hi there.

 

Thanks for taking the time to share your experience with our Support team. Glad to hear that you're getting a replacement. 

 

Hope you can continue reaching your Fitbit goals. Have a good weekend. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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