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Ionic battery life not lasting

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‎12-17-2020 04:22 - last edited on ‎12-18-2020 16:33 by Fitbit Moderator

‎12-17-2020 04:22 - last edited on ‎12-18-2020 16:33 by Fitbit Moderator

I recently am using the premium app and installed the SpO clock face. Now I  have to recharge the battery of my Ionic almost every day.

How can this problem be solved? Is there a setting to reduce battery consumption??

Please advise me.
Carin

 

Moderator Edit: Clarified subject

 

Moderator edit: subject for clarity 

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‎12-18-2020 16:32

‎12-18-2020 16:32

Hi @CarinRuns, welcome to the Community Forums.

 

Thanks for bringing this to our attention and for the details that were shared. Let me share with you that the battery of our Ionic was designed to last 5 days, but this also depends on how frequently you use all the features of your device. That said, I recommend you charging your Fitbit device with a USB port from a computer or a UL-certified outlet into the wall and then turn off all the features that you don’t use that much.

 

After following the above information, please check this help article for more tips and recommendations. This article includes a restart process that will refresh the device's performance.

 

Let me know if further assistance is needed and if you have any additional questions.

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