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Ionic battery not charging

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‎06-14-2019 18:27

‎06-14-2019 18:27

My Fitbit Ionic is completely dead and not charging. I have researched the steps to resolve problem to no avail. 

I have done everything possible to try to get it to recharge and nothing.

This is the second Fitbit I’ve purchase  where I have had problems with battery not charging.  What else can I do? 

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5 REPLIES 5

‎06-15-2019 05:25

‎06-15-2019 05:25

@Carmenn Same thing! I got a battery low warning notification last night and noticed the ionic was dead. Connected the charger, nothing. Cleaned the contacts, nothing. Switch charging blocks, nothing. Switched power outlets, nothing. I hate to have to buy a new one, right now!!!!  

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‎06-15-2019 06:10

‎06-15-2019 06:10

I am having the same problem with my Ionic. It was charged last night well enough to make it through the night and now it is dead and not charging. I have tried all the steps recommended to resolve the issue. 

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‎06-15-2019 07:09

In response to Angie_Shuda

‎06-15-2019 07:09

Yes, I did the same. I’m asking myself, now what? This device is not even a year old. This the second time it’s happened with two different styles of FitBit watches. I’m so frustrated and disappointed. I was going to get one for my father but I’m not going to anymore.
Thanks for the reply. I will contact the company to see what else can be done.

Sent from my iPhone
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‎06-15-2019 07:43

In response to Carmenn

‎06-15-2019 07:43

Trouble keeping my watch charge . Got it last year . Quite the expensive gadget for what it’s worth so far. 

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‎06-15-2019 08:12

‎06-15-2019 08:12

Same thing! Mine was working just fine last night, I woke up a few minutes ago and it was dead, no low battery notifications or anything,  won't take a charge

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