Ionic battery short life

[emilym]

I have had my ionic since October.  I have been getting seemingly 4 to 6 days without charging. Now with all of the updates i have to charge every other day.  Is this a device problem or new firmware problem?

Moderator edit: updated subject for clarity

[DarekDM]

Hi
I sold them.

[AlokVadiraj]

Yes I am facing the same problem.

Battery drains out within 2 days

[AlokVadiraj]

Hello Marre,

With no change in the settings my IONIC was lasting almost 7 days.

But since the last update it is draining within 2 days.

Is there any glitch in new update / firmware?

\Can you please let me know how to delete the new update and go back to the older one?

[bcbob]

same issue.  my ionic charge was lasting 4-5 days, now suddenly its bare 12 hrs!!  I have made no changes in use to my knowldge!!

[rob_robson78]

Hi, Hold the left button in till the Fitbit vibrates then you will be able to adjust your screen wake and ur notification settings 👍🙂

[Neiljd]

I'm having this problem too, since about June. I did a hard reset which made it slightly better, but it still drains in less than a day. It has rendered the watch practically unusable. Is there a fix?

Edit- I got the watch new at Christmas 2018, so it's lasted all of 6 months.

[Frugola]

Hi, i have almost the same problem, normalybi was charged my Fitbit Ionic max 2 time a week but i dont know whats going none. The battery works max 2 days. From this two days take 25% for a full day and next 25% for a night. Sometime i have to charging in second day in the morning cuz i have 11%. Last time i didnt use GPS and i didnt make workout... sooo i dont know whats is wrong.... maybe i schould call support?

[DarekDM]

Hi, I sold my fitbit and bought Garmin Vivoactive HR.
I charge battery every 10-14 days!
I am happy now.
Regards.

[curly242]

Mine would not last one day! Of course right after the warranty ran out

[HeathersS]

I did not start having issues with battery life until the latest update. It is unbelievable that the suggested fix is to turn everything off. I was able to use all these features prior to the update without draining the battery. Why have a fitbit if you have to constantly turn on/off the various features. I’m very disappointed with this product and Fitbit’s responses. There are plenty other products on the market...I expected better from Fitbit 🙁

[HeathersS]

Fitbit support was useless for me. They told me to turn all features off. 

[HeathersS]

I may look into doing the same. 

[curly242]

My exact point I told them I paid 25 dollars for a Timex that lasted 25
years they have a charging problem with the watch they know it yet continue
to sell an inferior product

[Tom396]

I have trouble getting 8 hrs out of mine as of late!! Is it a device/battery/software issue or is it just time for a new one even though mine is only a couple of years old.

[JWG9144]

same issue

I've noticed a significantly less battery duration pre to post update, while using Ionic the same way

[Thetightuser]

We are in 2020. And fitbit do not care...

. 

Fitbit bought pebble. Google bought fitbit.

.

Maybe a "Rebble" app for fitbit will be made and  make our watches work good. Who knows. 

[ThatKarmaThing]

So true. I think the complaint goes to trash cans. They just don’t care. 

I’d say look for alternates that stand behind their Software quality better than FitBit/Google!!

[Frugola]

Hi, Fitbit sent to me New one Fitbit Ionic, now its working good.

[Kuanderson]

Add me to the list.  I've stopped using it.

[SunsetRunner]

My Garmin works well. I gave up on Fitbit two months ago. I am sad about that, because the Fitbit user interface was far nicer, and a few years ago the company was great. No longer. At least Garmin stands behind their product and doesn't ignore thousands of complaints and refuse to fix the firmware.