help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Ionic battery short life

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-12-2020 13:33 - last edited on ‎06-29-2021 15:49 by Fitbit Moderator

‎02-12-2020 13:33 - last edited on ‎06-29-2021 15:49 by Fitbit Moderator

My battery has been going dead in less than 24 hours and I have only had it since Christmas. Any ideas why?

 

 

Moderator edit: updated subject for clarity. 

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

‎02-12-2020 16:44

‎02-12-2020 16:44

Reach out to customer support. Their phone number is (877)623-4997 between the hours of 4am-8pm PST Mon-Fri, and 6am-5pm PST on weekends, if you're in the USA. The phone number to call from the UK is: 0800 069 8505. Operation hours: 9:00am - 6:00pm. If you're not in the USA or if you prefer an online chat or email, then click for contact options

Stepping in the U.S.A. since September 2013. Android 14

View best answer in original post

Best Answer
0 Votes
2 REPLIES 2

‎02-12-2020 16:44

‎02-12-2020 16:44

Reach out to customer support. Their phone number is (877)623-4997 between the hours of 4am-8pm PST Mon-Fri, and 6am-5pm PST on weekends, if you're in the USA. The phone number to call from the UK is: 0800 069 8505. Operation hours: 9:00am - 6:00pm. If you're not in the USA or if you prefer an online chat or email, then click for contact options

Stepping in the U.S.A. since September 2013. Android 14

Best Answer
0 Votes

‎03-22-2020 12:55

‎03-22-2020 12:55

Your lucky - my battery life is down to about 2 hours.  I believe it is “planned obsolescence” by Fitbit.

Best Answer