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Ionic button on working

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‎03-23-2019 14:52

‎03-23-2019 14:52

Today for no reason my ionic watch just stopped working the left button the one on its own I could not press it every time you press it it did nothing the two buttons on the right did work I have unsynced it and put it back up turned Bluetooth off and on turned Wi-Fi off and on turned off my phone and reset it I have tried changing the clock facing on the front of the watch it says it's installed but doesn't take me to the front screen I have tried this a few times it did work for me once but then stopped again about half an hour later as anyone else had this problem

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‎03-24-2019 12:07

‎03-24-2019 12:07

How you doing @Darkfire? Thanks for joining this family, hope you like what find here!

 

Sorry to hear what happened to your Ionic, thanks for all the steps that you've tried. Since those steps didn't help, I've requested a case for you. Our team will be contacting you via email shortly. Fitbit has been designed to provide motivation and help you to reach your daily goals to success. Please know that we provide feedback to our team based on community posts and we are always working on improving our devices and overall environment based on what you share here.

 

Let me know if you have questions about it.

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