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Ionic buttons not working or working on their own

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‎08-08-2019 11:41

‎08-08-2019 11:41

Hi my ionics buttons are not working properly. The left and top ones will work for about ten minutes after a reset but the bottom one doesn't work at all, unless it does on its own without being pressed. I have tried cleaning and compressed air. Anything else I can do?

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‎08-09-2019 07:50

‎08-09-2019 07:50

A warm welcome to the Community @BStuder. Thanks for the details mentioned and the troubleshooting tried. 

 

Since, you've tried removing any dirt that might be accumulated in your Ionic but the buttons are still not working. I've shared your post with our Support team and they've mentioned you already have a case with them, please continue the communication through email. 

 

I'll be around if you need further assistance. 

 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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