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Ionic charger is corroded

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‎03-28-2021 21:19

‎03-28-2021 21:19

My Ionic can't charge because the charger is corroded. I've done everything to attempt to get it to charge my Ionic. My husband took a look at it and he said where the three little connectors are have corroded. My charger sits in my dresser, never wet or anything. Help me please!

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‎03-29-2021 11:20 - last edited on ‎09-15-2024 07:38 by Fitbit Moderator

‎03-29-2021 11:20 - last edited on ‎09-15-2024 07:38 by Fitbit Moderator

Welcome to the Fitbit Community, @Riri0517.

Thanks for the details shared in your post and for already trying to resolve the issue. I understand how you are feeling, you can confirm our complete troubleshooting tips at Why isn't my Fitbit device's battery charging? I recommend getting in touch with our Support team so they can help you with this matter. Click here to get connected with them via chat or phone.

Hope this helps!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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