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Ionic charging difficulty

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‎10-18-2021 13:06 - last edited on ‎10-18-2021 13:19 by Fitbit Moderator

‎10-18-2021 13:06 - last edited on ‎10-18-2021 13:19 by Fitbit Moderator

I have great difficulty charging my ionic.  I have to play with and clean the contacts each time and often cannot find a position for the cable that keeps it charging.

 

 

Moderator Edit: Clarified subject

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‎10-18-2021 13:30

‎10-18-2021 13:30

@BShaefer Welcome to the Community Forums. 

 

Thank you for sharing the details of the issue you’re experiencing and for the troubleshooting tried prior posting. I recommend following the complete troubleshooting instructions in this help article: Why isn't my Fitbit device's battery charging?

 

Hope this helps!

Cindy|Community Moderator| Did you find my post helpful? Vote for it or mark it as a Solution!
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