07-31-2021 10:09 - last edited on 08-01-2021 13:24 by LiliyaFitbit
07-31-2021 10:09 - last edited on 08-01-2021 13:24 by LiliyaFitbit
Anyone one had a issue with the charging pin on on iconic watch come off so watch wont charge
my opinuion is this is a design fault . So should be replaced
Interested if anyone else has had the same issue with charging pins coming out
Moderator edit: subject for clarity
08-01-2021 13:23
08-01-2021 13:23
It’s good to see you in the community, @Angieapp.
Thanks for the details shared in your post. I understand how you are feeling about this situation and thank you for sharing your concern. I was able to see that you have already contacted our Support team regarding this. I am sure they tried their best to help you, each case is reviewed individually and a solution that's being provided is based on the Fitbit Warranty. I appreciate your understanding and hope to keep you in the Fitbit family.
Have a good day.
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