07-24-2018 10:28
07-24-2018 10:28
as of a week ago my clock face disappeared and I can seem to get it back. I keep getting a message as shown above
does anyone have any thoughts on how to correct it - also I'm not getting any message/phone/text on the watch
07-24-2018 11:26
07-24-2018 11:26
Hi, @RJWilly! Have you gone into the clock face settings to check it out? Also, have you tried switching off the face and then back on again?
MakMak | Community Council
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07-26-2018 13:43
07-26-2018 13:43
@RJWilly Welcome to the Fitbit family! Thanks for reporting the situation you are experiencing with the clock face on Ionic.
Just as @MakMak said, please try checking the clock face's settings to allow permissions. To do this:
If this doesn't work, try installing a different clock face.
Hope this helps. Keep me posted!
06-30-2019 09:44
06-30-2019 09:44
Changing the clock worked for me!