My Ionic was working brilliantly up until last night. When I woke up this morning idealised my normal vibrate alarm hadn't gone off and when I checked the screen would not come up and is completely blank. I contacted Fitbit support via twitter who said they could see that it had let synced last night and was at 79% battery.
They have advised they have passed it onto the tech support team and given me a case reference but I have heard nothing else.
Reading the posts o this forum it appears it is quite common for the ionic to simply stop working - I had it as Christmas present in 2017 so its 18 months old but isn't damaged.
I have tried a reset but still not joy. Any advice? You would think for a cost of over £200 it would have a longer lifespan!!!
