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Ionic constantly turning on and off

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‎07-21-2020 14:48 - last edited on ‎07-27-2020 14:58 by Fitbit Moderator

‎07-21-2020 14:48 - last edited on ‎07-27-2020 14:58 by Fitbit Moderator

 Fit bit keeps turning  on and off.  ..   and when comes back on the  touch screen doesn't  work.   Its the ionic  ...    

 

Moderator Edit: Clarified subject

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‎07-27-2020 14:57

‎07-27-2020 14:57

Hi @Creamer, welcome to the Community Forums!

 

Thanks for bringing this to our attention and for the details that were shared in your post. Our Support team informed me that they already provided you assistance to resolve this situation. That said, I recommend you to contact them back if you require further assistance or if you have any additional questions about the outcome of your case.

 

I'll be here if you need anything else.

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