05-27-2020
09:08
- last edited on
06-14-2020
10:35
by
AlvaroFitbit
05-27-2020
09:08
- last edited on
06-14-2020
10:35
by
AlvaroFitbit
Hi
Does anyone know why my Ionic and my wife’s charge 4 continues to count steps whilst we are riding our bikes? It makes for a very inaccurate daily step count.
We do have the bike exercise selected.
Thanks
Moderator edit: updated subject for clarity
06-14-2020 11:40
06-14-2020 11:40
@Mark_1964 Welcome to the Fitbit Community!
Let me help you with your Ionic counting steps when your ride your bike. Your device will detect the movement on your arm and translate that movement into steps. There are situations in which your arm may move but you won't be actually walking. For example, this may happen when you are playing the drums, burping a baby or clapping. It can also happen while driving. You can negate these steps by logging a driving activity. You can try wearing your device on your non-dominant hand but select that hand as dominant on the device’s settings to make it less sensitive to movement.
Let me know how it goes.
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