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Ionic dead battery wont charge

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The face said 0% I put it on the charger and it wouldn’t charge.  Now the face is black and it won’t charge.  I’ve done the restart sequence but nothing.  I’ve cleaned the contacts on the cable and phone.  There is power to the cable, the port charges my phone.  Labeling the prongs on the cable A B and C there is 5. 6v A-B and none A-C or B-C. 

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Got a warranty still? Great for you, you might get a new one from support. Out of warranty? Too bad, buy a new one...

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