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Ionic died and now it's not charging

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‎08-28-2019 10:05 - last edited on ‎08-29-2019 11:45 by Fitbit Moderator

‎08-28-2019 10:05 - last edited on ‎08-29-2019 11:45 by Fitbit Moderator

This morning my Ionic died with 27% battery, nothing from the face, no flashing lights behind,

ive tried charging it,  cleaning the connections and resetting it ..... nothing!! 

 

Moderator edit: Updated subject for clarity 

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‎08-29-2019 11:42

‎08-29-2019 11:42

A warm welcome to the Community @davymason. Thanks for the details mentioned and the troubleshooting performed. 

 

In this case, I've shared your post with our Support team and they've mentioned you already have a case with them. Please continue the communication through email. 

 

I'll be around if you need further assistance. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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‎08-29-2019 11:42

‎08-29-2019 11:42

A warm welcome to the Community @davymason. Thanks for the details mentioned and the troubleshooting performed. 

 

In this case, I've shared your post with our Support team and they've mentioned you already have a case with them. Please continue the communication through email. 

 

I'll be around if you need further assistance. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


Best Answer
0 Votes