10-25-2020 13:25
10-25-2020 13:25
I stupidly let my Ionic completely die, have cleaned the charging cable and the points on the watch, and have also had my Ionic plugged in for over 24 hours now. Is my watch completely dead? I got it around father's day so it's not even that old.
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10-25-2020 19:38 - edited 10-25-2020 19:39
10-25-2020 19:38 - edited 10-25-2020 19:39
Is my watch completely dead?
Probably. Try a different charger. Preferably a higher current charger than the one you were using. Whilst on the charger press and hold all 3 buttons. Release the bottom right button quickly as soon as the logo disappears. Keep holding the back and top right buttons in for a few more seconds until the Ionic vibrates. Then release.
If no luck. Use your warranty. Contact support.
10-25-2020 15:55
10-25-2020 15:55
I was charging yesterday got up yo 62%, while up this morning, completely dead, will not charge and will not come back on
10-25-2020 18:44
10-25-2020 18:44
Same thing happened to mine today! Was charging, got really hot while charging, and then just died! Wouldn’t turn back on.
10-25-2020 19:38 - edited 10-25-2020 19:39
10-25-2020 19:38 - edited 10-25-2020 19:39
Is my watch completely dead?
Probably. Try a different charger. Preferably a higher current charger than the one you were using. Whilst on the charger press and hold all 3 buttons. Release the bottom right button quickly as soon as the logo disappears. Keep holding the back and top right buttons in for a few more seconds until the Ionic vibrates. Then release.
If no luck. Use your warranty. Contact support.
01-19-2021 06:17
01-19-2021 06:17
any suggestions on how to get it back up and working... I Need My Watch! (inmydesperatevoice)
01-19-2021 06:21
01-19-2021 06:21
did anyone's watch turn back on or is all hope lost
01-07-2022 22:24
01-07-2022 22:24
I am facing same problem. I tried all suggestions given here even the one given by support. No luck. It is dead. Fitbit don't have service centre and so we can't get it serviced. It is waste of our money
01-08-2022 05:02
01-08-2022 05:02
Same thing happened to my Ionic - I even bought a new charger and it is still dead