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Ionic died in 30 degree weather

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‎02-05-2020 11:50

‎02-05-2020 11:50

I was just about to start a run and my ionic died immediately. It was covered by my sleeve to protect it from the weather and it wouldn’t restart for 20 minutes. Fully charged too. Any ideas why this happened?

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‎02-06-2020 11:12

‎02-06-2020 11:12

@CCionic Welcome to the Community. Thanks for the details mentioned and the troubleshooting tried.

 

Find below the environmental conditions: 

 

environmental conditions.PNG

 

In this case, I've shared your post with our Support team and they will continue assisting you through email. 

 

I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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